Manage Segments

Segments are a useful tool for defining groups of people based on certain criteria. You can use these groups to target specific audiences for LeaderboardsContent Emails, and Messages. If you need to change who's in one of these groups, you can easily update the Segment without having to create a new Segment.

This article will guide you through how to modify existing Segments. 

Segment snapshots

Once a Segment is created, a snapshot will be visible and will display the following. 

Segment snapshot.png

  1. Segment title.
  2. Total people in the Segment.
  3. Total registered users in the Segment.
  4. Total people that are unregistered and whose emails are in an uploaded CSV.
  5. Set user criteria.

Edit a Segment

Changes can be made to active and inactive Segments. 

  1. Go to Admin.
  2. Select Settings > Segments.
  3. Click Edit.
  4. Update the Segment, clicking Done to save each filter after it's edited.
  5. Click Done to finalize edits.

Segment-Edit process.gif

Edit a Segment's CSV file

Segments can have a single CSV uploaded, but CSVs can not be removed once they are uploaded. The only way to change information or remove a CSV, is to upload a new CSV with the information you'd like to have on it.

If you want to remove the CSV entirely, upload a CSV with the row "emails" and no emails listed.

Inactivate a Segment

Segments can be inactivated but not deleted. Toggle off the Segment to inactivate it and stop all recipients from receiving messaging and being included on Leaderboards. 
Segment.inactivate toggle.gif


Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us