Send Users a Message with EveryoneSocial
Messages are a powerful tool to engage with registered users in EveryoneSocial. Whether it’s to deliver time-sensitive information, important updates, or simple teasers, communicating with Messages ensures you target the right audience to deliver one-time messages via in-app notifications.
In this article, we’ll look at the concept of messages, explore their benefits, and go over the step-by-step details of how to create and send messages with EveryoneSocial.
Let’s get started!
🔹 This is available on the Teams, Enterprise, and Unlimited plans.
🔸 This feature is accessible to Admin.
What are messages
Messages are targeted, short-form communications sent to users when using EveryoneSocial. Messages are sent using Segments and appear as an in-app notification. These notifications are delivered directly within the app and are designed to provide users real-time updates and alerts about new content, FYIs, or other relevant information.
Messages contain a single line of text, which can include emojis and may be clickable if the admin includes a URL. Admins can send Messages immediately, schedule them for later, and send an email with the in-app notification. An email has to accompany an in-app Message.
Use Messages to send targeted announcements to a specific user segment.
- Create simple teasers.
- Announce a new Group.
- Drive traffic to outside URLs, such as “Click here to watch our CEO on marketwatch.”
- Replace using the important post banner.
Makes posts stand out from the standard “x has posted an important post.”
- Improve user experience and onboarding.
For example, create a Group for Moderators that can be segmented and then send Messages to them.
Create a Message
Create the Message to send to users in-app.
- Go to Admin > Messages.
- Select the user Segment.
- Enter notification text.
Optional: Enter a URL to direct notifications to a web address.
Optional: Select "Schedule for later" and select a date and time to send the notification. Leave blank to send the Message immediately.
Optional: Select "Also send email notifications" to send an email to the Segment. Learn more about emails in the following section.
- Click Save.
Send an accompanying email
Messages have an optional email that accompanies the in-app notification. To activate the email option, select Also send email notifications.
Emails are rich-text, which provides options to personalize the email.
Here is a list of formatting options available in the editor:
- Font Size Options
- List Options
🔹 Note: Message emails will not contain the Workspace logo or footer to unsubscribe from email messages.
- Emojis make a Message pop.
🎉 🥳 NEW Career Page is available!!! vs NEW Career Page is available!!!
- 35 characters are ideal for one-line Messages.
The best way to review message click rates is to use tracking links for the in-app notification’s URL and email hyperlinks. Data is not tracked within EveryoneSocial’s analytics for Messages.