Phone is Jailbroken or Rooted

This article covers common solutions for the notification "Your phone is jailbroken or rooted. We do not allow the app to run in this environment."

Let's dive in!

Your phone is rooted

Some people root their phones (or have someone else do it for them) to force download an Operating System (OS) the phones weren't designed to support. Someone might do this if their phone doesn't support the OS required to run their favorite apps. Rooting is done intentionally. This isn't the issue if you didn't root your phone or have someone else do it.

The phone's operating system needs to be updated

EveryoneSocial requires specific Operating Systems (OS) to run, so if you're using an unsupported version, you can try updating your device. For more information, check out this article from Google:  checking and updating your OS version.

If you're still encountering a 'Phone is Rooted/Jailbroken' error after updating your OS, please get in touch with us and provide additional details. We'll investigate and work on resolving it to ensure it functions properly for you.

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