Send Users a Message with EveryoneSocial
In this article
In this article group
- Share Content to a Company's LinkedIn Page
- Review Share Analytics
- Understanding Leaderboard Point Values
- Social Media Policy Best Practices
- Active User Overview
- Review Posts Analytics
- Review User Analytics
- Understanding Disclosures: How to Create and Use Them
- Block Words From Being Shared Using Blocklist
- Admin Tab: User Management Overview
- Create a Segment
- Create a Private Group and Add Members
- Admin Analytics and ROI Dashboard
- Create Content Emails
- Review Group Analytics
- Group Examples for a Successful Workspace
- Content Email Best Practices
- Create and Customize Leaderboards
- Measure a Program's ROI
- Set Engageable Posts Default Share and Engage Buttons (Post CTAs)
- Release Notes
- Submit an Idea to the EveryoneSocial Product Team
- Admin Posting Permissions
- Require a Social Media Policy During Onboarding
- Branded Content Metrics and Incentives
- Manage Segments
- Update Language Settings
- Upload Custom Stickers to Use on the Mobile App
- View Our Roadmap
- Review Leaderboard Analytics
- View Analytics for Posts with Multiple Share Copy and Image Versions
- Content Email Data
- Manage Content Emails
- Sign up for the Early Adopter Program
- Why is my Leaderboard losing points?
- Delete a Group
- Brand Voice for AI-Generated Copy
- Configure a Group's Settings
- Assign Moderators to a Group
- Company Pages and Data Pulling
Messages are a powerful tool to engage with registered users in EveryoneSocial. Whether it’s to deliver time-sensitive information, important updates, or simple teasers, communicating with Messages ensures you target the right audience to deliver one-time messages via in-app notifications.
In this article, we’ll look at the concept of messages, explore their benefits, and go over the step-by-step details of how to create and send messages with EveryoneSocial.
Let’s get started!
🔸 This feature is accessible to Admin.
What are messages
Messages are targeted, short-form communications sent to users when using EveryoneSocial. Messages are sent using Segments and appear as an in-app notification. These notifications are delivered directly within the app and are designed to provide users real-time updates and alerts about new content, FYIs, or other relevant information.
Messages contain a single line of text, which can include emojis and may be clickable if the admin includes a URL. Admins can send Messages immediately, schedule them for later, and send an email with the in-app notification. An email has to accompany an in-app Message.
Message purposes
Use Messages to send targeted announcements to a specific user segment.
- Create simple teasers.
- Announce a new Group.
- Drive traffic to outside URLs, such as “Click here to watch our CEO on marketwatch.”
Replace using the important post banner.
Makes posts stand out from the standard “x has posted an important post.”
Improve user experience and onboarding.
For example, create a Group for Moderators that can be segmented and then send Messages to them.
Create a Message
Create the Message to send to users in-app.
- Go to Admin > Messages.
- Select the user Segment.
Enter notification text.
Optional: Enter a URL to direct notifications to a web address.
Optional: Select "Schedule for later" and select a date and time to send the notification. Leave blank to send the Message immediately.Optional: Select "Also send email notifications" to send an email to the Segment. Learn more about emails in the following section.
- Click Save.
Send an accompanying email
Messages have an optional email that accompanies the in-app notification. To activate the email option, select Also send email notifications.
Emails are rich-text, which provides options to personalize the email.
Here is a list of formatting options available in the editor:
- Bold
- Italics
- Underline
- Font Size Options
- List Options
- Quote
- Hyperlinks
- Emojis
🔹 Note: Message emails will not contain the Workspace logo or footer to unsubscribe from email messages.
Best practices
Emojis make a Message pop.
🎉 🥳 NEW Career Page is available!!! vs NEW Career Page is available!!!
- 35 characters are ideal for one-line Messages.
Data
The best way to review message click rates is to use tracking links for the in-app notification’s URL and email hyperlinks. Data is not tracked within EveryoneSocial’s analytics for Messages.