Integration for Slack

Integrating Slack with EveryoneSocial can help increase your program's effectiveness and participation rate. Whether you're looking to get more views on an internal post or have your team share a post to their networks, the integration for Slack allows you to increase visibility on your content. In this article, we'll walk you through how to set up the integration for Slack and how the integration works. 

Let's get started!

🔹 This is available on all plans.

🔸 This is accessible to all roles and permission levels.

Enable Slack

🔹 A Slack Owner/Admin must first enable the integration for Slack and authenticate their profile in EveryoneSocial to "Consent on behalf of the organization." 

  1. Go to Admin > Settings.
  2. Click Edit Settings.
  3. Toggle on Slack Integration.
  4. Click Save.

Last, follow the steps below to Connect Slack to your profile. During step 4, check the box "Consent on behalf of your organization" to complete the process and allow all users to connect to Slack.

Once consent is given, anyone can connect to Slack and post content.

Connect Slack 

Each user must connect to Slack in order to start sharing posts from EveryoneSocial to Slack.

  1. Click the profile menu.
  2. Select Account Settings.
  3. Click Connect to Slack.
  4. Click Allow to authenticate your account.

Send posts to Slack

Anyone who connected to Slack can share posts from EveryoneSocial to Slack.

  1. Publish a post.
  2. Toggle on Share to Slack during the publication process.
  3. Select the public Slack channels to share content to.
  4. Click Post.

How Slack posts are published

Posts are shared to Slack as soon as they are published in EveryoneSocial. Content is posted near immediately if it does not require approval. Content requiring approval is posted as soon as it's approved by an Admin or Group Moderator.

🔹Post approval must take place in the desktop app. 

Interact with Slack posts

The post will display the option to Share or View the content, which redirects viewers to a Public Post Page to take further action.

Share the post

Share goes to the post's page, where the post can be shared to a person’s social networks. The post needs to be shareable for this option to present.

If share is clicked, and the reader has the EveryoneSocial mobile application downloaded, then the post will open in the mobile application. If it has not been downloaded, then the post will open in the reader's default browser. If it has not been downloaded, then the post will open in the reader's default browser, and the reader will be brought to the Public Post Page. A person can immediately share the post to selected social networks without logging in to EveryoneSocial.

Users logged in to EveryoneSocial can share the content with all the sharing options, such as scheduling the share for later.

View the post

View goes to the post in EveryoneSocial, where they can like or share the post. If they are not registered users in the Workspace, then the View option functions as a link to a Public Post Page.

Engage

Link posts that have a social network's link have an Engage option. Clicking Engage will take viewers directly to the social network's post to like, comment, and engage with it.

🔸 The value engage_actions  tracks how many users click Engage when they are in EveryoneSocial. This does not get tracked when users click Engage on a post shared to Slack.

Delete a Post from a Slack Channel

Slack Admin and the original sharer can delete posts shared to Slack.

  1. Click the three-dots menu.
  2. Select More message shortcuts...
  3. Search "delete."
  4. Select Delete ES Post

🔹 Learn more about how EveryoneSocial collects, uses, and shares information and your choices regarding these actions in our Privacy Policy.

FAQ

Can I share a post to a private Slack channel?

This feature isn't available but is a potential possibility. If you feel this would be helpful, please  submit Product Feedback telling us more about how you'd use this and we'd be happy to review your request.

Why can't I share a text post to Slack?

Slack uses an embed process, similar to  how EveryoneSocial scrapes links. For a successful share to Slack, it needs something to use as the image, title, and description—and text posts don't supply that for the embed process. Please use a link, video, or image post to share content to Slack.

Whose name will appear above the content when it's published to Slack?

The person who adds the Slack channels to the post will have their name appear above the post in Slack.

If Slack channels are added when the post is created, then the name of the person who creates the post will have their name appear above the post in Slack. If an Admin or Moderator adds the Slack channels after the post is published or during Moderation, the Admin's or Moderator's name will appear above the post when it's published to Slack.

For posts that are subject to the Moderation process, a non-Moderating user can add the Slack channels to the post when they create their content so that their name will appear in Slack when the content is published. The post will not share to Slack until it has been approved by a Moderator or Admin in the EveryoneSocial platform.

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