Admin Onboarding Checklist
Overview
Welcome to your journey with EveryoneSocial! This checklist outlines essential onboarding tasks to be completed within 30 days, ensuring a smooth and successful transition onto our platform. Follow these steps to connect brand pages, activate user accounts, and configure the platform to meet your advocacy needs.
- Connect Company Brand Pages:
- Connecting your Socials is part of Account Setup and Activation
- If you're also an Admin on your LinkedIn company page, you'll see the page as a subitem as a connected account. Click 'Done for Now'.
- If you've already completed account activation, you can verify under your Profile menu, in Account Settings. You should expect to see your company page as a sub item in the Connected Accounts section.
If you're not the company page admin, invite them to the platform to go through a 30-second express activation in EveryoneSocial to begin pulling company engagements.
Help Center Article: How to Connect Your Company Brand Pages
- Express Activation (Launchpad):
- Navigate to Admin > User Management OR Invitations > New Invite.
- Send platform invitations to executives and the employee base to connect their accounts.
Encourage prompt activation to expedite the onboarding process.
Help Center Article: How to Send Express Activation Invitations
- Customize Workspace Settings:
- Navigate to Admin > Workspace > Settings.
- Customize workspace settings, including:
- List of Employee Departments.
List of Employee Locations.
Help Center Article: Customizing Workspace Settings
- Finalize Content Groups and Assignments:
- Navigate to Admin > Groups.
- Create and finalize content groups.
- Add at least one onboarding assignment to auto-subscribe all groups.
Add 3-5 posts per group to kickstart content engagement.
Help Center Article: Creating and Managing Content Groups
- Add Share/URL Tracking:
- Navigate to Admin > Settings > Share/URL Tracking.
- Configure URL tracking parameters (e.g., UTM parameters) for program attribution.
Ensure proper tracking for monitoring and analyzing program performance.
- Help Center Article: Setting Up Share and URL Tracking
Additional Configuration for Program Management
- Add a Social Media Policy: Define guidelines for social media usage.
- Create Segments: For targeted content distribution.
- Set up a Weekly Content Email: For content highlights.
- Set up a Leaderboard: To incentivize engagement and participation.
- Help Center Article: Exploring Additional Configuration for Launching Programs
Completion Criteria
- Onboarding is considered complete once the above checklist items are fulfilled.
- Ensure all essential configurations and settings are in place for a successful program launch.
- Contact Product Support for any technical assistance or further guidance.
Technical Integration
- If you wish to explore technical integrations such as Allowlisting, Single Sign-On (SSO), or Slack/Teams integration, please contact support@everyonesocial.com and cc your IT point of contact to begin this process.
Client Success Partnership
Upon completion of Onboarding, our Client Success Team will collaborate closely with you to review platform activity, identify optimization opportunities, and ensure you're leveraging EveryoneSocial to its fullest potential.
Your success is our top priority. Thank you for choosing EveryoneSocial. Let's revolutionize advocacy together and shape the future of social engagement!